Key Performance Indicators for the MSU Libraries
In 2015, the library developed 12 key performance indicators (KPIs). These KPIs include data (numbers) collected each month through Google Forms that various people submit. Can you tell someone how many people walked in the building last year? Do you want to quickly see if our website usage has gone up or down recently? Just take a look at the KPIs to find out. There are a variety of levels at which you can examine the numbers. For quick references, look…