Overview of Organizational Changes, Work Assignments, and Revamped Public Services

Overview of Organizational Changes, Work Assignments, and Revamped Public Services

Photo of the fountain and exterior of Duane G. Meyer LibraryThe MSU Libraries has begun the process of undergoing some organizational changes. We are moving away from a unit-based organization to one that is team-based. Each team will focus on one of the 42 principal activities of the MSU Libraries. Nearly all full-time employees — faculty and staff — will belong to several teams. The target date to begin implementing this new organizational structure is July 1, 2019. All employees will receive training and support for the principal activities with which heretofore they have not been directly involved.

The MSU Libraries also is working to consolidate three service points (Circulation Services, Research and Instructional Services, and Music & Media) into one, which will be located near the top of the interior ramp. The new consolidated service point will be implemented this summer.

A transition team has formed to undertake and complete this consolidation and the related changes. Team members include:  

  1. Tom Peters
  2. Rachel Besara
  3. Lindsey Taggart  
  4. RIS (Jessica Bennett)
  5. Access Services (Shirley Moentnish)
  6. Music & Media (Sue Reichling)

The transition team will work on several key components of the transition to a consolidated public services point:

    • Inventory existing services provided at public desks (with usage statistics whenever possible)
    • Design the new consolidated service point
    • Determine how the time and talents of existing public services employees will be refocused as we transition to the consolidated public services point based on the peer-to-peer service model
    • Develop basic service parameters, such as:
      • Hours the service point will be staff
      • Extent of services offered through the consolidated service point
      • How the consolidated service point will coordinate other, higher-level public services, as well as other services offered by other cost centers
    • Develop a Training, Cross-Training, and Transition Plan
    • Explore and Convey Emerging Better Practices at other Academic Libraries
    • Develop a Communication & Promotional Plan
    • Develop an Assessment Plan for the Consolidated Service Point
Comments are closed.