The Missouri State University Libraries is expanding its online services in response to the global pandemic that has necessitated moving almost all university courses online for the remainder of the spring semester and during the summer session.

For example, the chat and text reference service has expanded its hours of service. MSU’s “Ask a Librarian” online reference service, powered by the LibChat app, part of the LibAnswers suite from Springshare, uses text and chat in real time to provide quick answers to straightforward information questions. The service is now available from 8:00 a.m. to 10:00 p.m. Monday through Friday, and from 2:00 to 10:00 p.m. on Sunday.