Qualtrics is coming to MSU. It’s an experience management platform. According to their website, “Experience management is software for improving the experiences organizations provide to every stakeholder, whether it’s customers, employees, prospects, users, partners, suppliers, citizens, students, or investors.” Quoting from the Wikipedia article, “Qualtrics software enables users to do many kinds of online data collection and analysis including market research, customer satisfaction and loyalty, product and concept testing, employee evaluations and website feedback.” Some cost centers at MSU have been using and enjoying Qualtrics for years. In May all the cost centers in Academic Affairs, including the MSU Libraries, agreed to pool their resources and provide Qualtrics to the entire campus community. The annual subscription fee has been apportioned based on the annual operating budget of each cost center. When Qualtrics becomes available this summer, staff members in the Library Information Technologies unit of the MSU Libraries will provide training, orientation, and support to current library employees.